Hull health chief says hospital deaths scandal is "huge wake up call"

“After the Stafford enquiry head will be about to roll in the NHS. A lot of overpaid manager's will be getting their P45s. A fair number of them will be in H&ER PCT.”

“My very recent experience with Hull hospitals. Castle Hill GICU 2 and ward 20. Faultless. Gave our familly the greatest confidence that everything that could be done would be done.
Hull RI.Very poor. From casualty to AAU to ward. Kind and profesional nurses but not enough of them, Junior doctors who failed to make eye contact, assessed patients without seeing them, failed to communicate, and seemed to be unsupervised. No assistance for toilet, soiled sheets, torn sheets , no response to call button, dirty bed linen left at side of bed , total ignorance of pain management , appalling food left out of reach. Our patient begged to be taken home and when we told the staff nurse she said " I don't blambe her ".
Comments to hospital to follow, we expect the usual total b@ll#c^s reply.”

“NHS care differs from City to City. I have had hospital treatment in Hull and in West Yorkshire. The care in West Yorkshire was quicker, more efficient and the hospitals were spotlessly clean and waiting times were nil. In Hull I waited over an hour even though I had an appointment, I was sent all over the hospital on my own to have different tests done and was waiting all the time and the hospital could have been cleaner. My appointment in West Yorkshire including all the tests took around 40 minutes my appointment in Hull took around 4 hours. Also when having to go to different departments in West Yorkshire I was accompanied and taken straight through.”

“"Culture of complacency" summarizes well Hull Royal Infirmary. The staff in the E.R just don't care. They stand around talking instead of providing care. You've got to get in their face in order to achieve anything. Getting a blanket to stay warm is an achievement.

Only the squeaky wheel gets oiled!

Sack all the staff and only rehire the best staff. Knock Hull Royal down and build a better hospital. It's like a bad underground toilet in there- depressing. Why polish a t u r d ?”

“I don't blame Tories, I don't blame Labour or the staff. I blame a system where compalcency exists because there is no chance of losing ones job for being bad at it. even if the 'suites' do get the sack - but they won't - they still walk away with a huge pensions. Give 'em contracts that sacrifice pay and pensions for poor performance and they'll soon get their act together. Sack 'em don't just move 'em to other jobs, kick em out.
The 'suites' don't see their grannies dying in a pool of ssiP...they never see a NHS hospital from the wrong end.”

“My dad would have died in Castle Hill Hospital but I wasn't going to let him die there after he suffered a month of neglect. He only went in with a urine infection but 4 days after leaving the hospital he died in a care home. When he was transferred to the care home from the hospital the nurse was appalled at the state of him. Reading and listening to all this about hospital neglect brings back painful memories. Today, tomorrow, all life through, I will always love and remember you. Sleep on dear dad, free from pain, I would not wake you to suffer again.”

“"This is a call for managers to put patient care at the top of their priorities." Mr Morley, that is brilliant and I cant understand why no one has thought of that before. Unreasonable people might want to know what Mr Morley is doing at his hospital to ensure we dont get a Mid Staffs on the Humber. He is a clue. Take some time off from the spreadsheets and QIPP progress charts and 'transformation' programmes and go and talk to patients, relatives and those people in funny outfits who have to deal with the blood, urine and faeces of sick 'customers'.”

“It's no surprise really is it. My mum died recently and the hospital couldn't even tell me what was wrong with her even after she had been in there a couple a weeks. She was transferred to Castle Hill who told me she had a minor stroke and then transferred back to Hull Royal where I was told she had a major stroke. The hospital lost some of her possessions in the transfer and then we found out her notes had been over written. She had her shoulder dislocated, how we are not sure. They took constant samples of blood from her that her arms were covered in bruises. It upset me every time I went to see her to see her deteriorating. She couldn't talk much, only one word at a time, couldn't walk, couldn't feed herself and they wanted to send her home after 6 weeks in this condition which would have made my elderly Dad a prisoner in his own home.

The nurses at Hull Royal in her last few weeks though were fantastic, very empathic but the ironic thing is she only went into hospital because she had had a fall and couldn't stand up properly yet was fine to talk to. I sopke to her the day she went in and she was fine. 2 days later after another fall in hospital she never returned to the mum I once knew and loved so much.”

“Perhaps now the big boss might decide to spend less on yachts and phone apps for patients and direct every possible pound from NHS Hull to making sure healthcare in Hull doesnt stray off course, and end up like Stafford/Lancashire/Blackpool. Less 'engaging' in social work/jobs for youths spending, and more on keeping wards open, deep cleaned and staffed with adequately trained nurses..”