KC to meet with Hull MP over customer service concerns raised via Twitter

“For people saying that its not KC's fault that BT and Virgin etc can't come into Hull are wrong! The price for these companies to use the lines in Hull is just too expensive, because KC put the prices up too high!”

“Kinnison

Its not KCs fault that other providers won't use their lines to provide telephone or Broadband. As other have said, there are alternatives but if you still require ADSL or Fibre then you need to petition the other providers not KC.”

“monopoly monopoly monopoly each time a KC article comes up that's all we hear despite the fact that there are other providers in Hull already - do your research...From MR Turners Twitter comments looks like he has back tracked already....”

“by Robin4Life "Ok lets dispel the myth that KC has put a monopoly on the broadband and telephone services in Hull. KC, like BT charge companies such as Sky and Talk Talk to use their cabling to provide phone and broadband services.
The prices KC charge to use their lines are comparable to the prices BT charge. However because these service providers feel that there wouldn't be enough money to be made from providing the services in the Hull area they don't offer them in Hull. "

I know KC hasn't intentionally put a monopoly on broadband / telephone in Hull, but the fact remains that THEY HAVE A MONOPOLY - I would like some choice - I know they have a good service, but I'm sure as would thousands of other users we'd like the ability to try Virgin or BT and pay a lot less - maybe their service is ****, having never had the chance to try it I wouldn't know.”

“"Being told that I had to wait in for an entire working day – an 8am to 4pm slot – for an engineer to install my system was particularly unhelpful."

I've been waiting decades for The Labour Party, with their monopoly of local MP's, to do something, anything for the people, rather than simply overseeing a managed decline of the area to ensure their own survival as lobby-fodder careerists.”

“Robin4Life Thank you for bringing my mistake to my attention. I hope to do the favour for you one day. I am well aware that Karl Turner is an MP and not a councillor.”

“dlscaiwgh

Karl Turner is not a Councillor. He is an MP so has nothing to do with Hull City Council”

“Karl Turner I have had to wait in all day and sometime two days for the Council to contact me. Sorry but you now know how we feel when we have to stay in waiting for Hull City Council. DO NOT FORGET Karl Turner that KC is a Company the same as Hull City Counci and the service that we get from Hull City Council is 1000% worse than the service we get from KC. Why is it Councilors only complain about something in the city when it affects them and do nothing until it does even though it affects the rest of Hull?”

“Ok lets dispel the myth that KC has put a monopoly on the broadband and telephone services in Hull.

KC, like BT charge companies such as Sky and Talk Talk to use their cabling to provide phone and broadband services.
The prices KC charge to use their lines are comparable to the prices BT charge. However because these service providers feel that there wouldn't be enough money to be made from providing the services in the Hull area they don't offer them in Hull.
I myself find it frustrating that if Sky would enter the Hull area then I could get my broadband for free. However they don't and I am stuck with KC.”

“kc is the worst company because they don't have to worry about competition therefore they can do what they like! the amount of times i've had to call them because of their incompetance only to be told i have to go in as they can't resolve it over the phone is just stupid! they rip us off and nobody can do a thing about it. we need another company to come into hull so we have a better deal and kc can die just like the broadband does nearly every night!”