KC warning over hoax caller
Kingston Communications (KC) is warning customers not to give out their credit card details over the phone.
The warning comes after the company had complaints over a hoax caller claiming to be from its credit control department.
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Kingston Communications in Carr Lane, Hull, are warning customers of a hoax caller
According to KC, the caller asked customers to pay an overdue bill or risk being cut off.
If the customers refuse to pay the hoaxer often does not hang up, leaving the line open to give the impression it has been cut off, the company said.
They then call back and ask the customer to pay again.
Richard Griffiths, head of customer sales and marketing at KC, said: "Kingston Communications' customers should be aware that we will never ask a customer to provide us with their credit card details over the telephone. We only accept payments from debit and credit cards via our secure, automated card payment line.
"If you receive a call from anyone claiming to be from KC asking you to provide these details over the telephone, you should end the call immediately and do not provide them with your credit card number or any security numbers under any circumstances."
12 Comments
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by sick of scammers, .
Friday, August 28 2009, 8:29AM
“Catch them and jail them”
by Loling Allover, Hull
Friday, August 28 2009, 7:25AM
“Billy you goon, you don't need personal details to know someone in Hull is a KC customer. As for getting "personal" details, I bet none of the idiots scammed were ex-directory. That's all you need.
Now Billy, my uncle is a nigerian chieftan and he's got £400,000,000 tied up that he needs transferring, fancy helping out? All I need is your bank account details...”
by Billy, Hull
Thursday, August 27 2009, 10:17PM
“There is also some solicitors who send people letters claiming that people are sharing files on the interent, they then demand money, KC apparntly supply these companies with personal details.
Makes one wonder where these conmen that are making the hoax calls are getting customers inofrmation from?”
by Salster, on the sofa
Thursday, August 27 2009, 7:16PM
“There is also a hoaxer claiming to be from Sky saying they are reducing the cost of your package because you are paying too much and then asking for your card details”
by Billy, Hull
Thursday, August 27 2009, 6:44PM
“Why does not KC come clean and admit they are the hoax lol”
by phil, East Hull
Thursday, August 27 2009, 6:16PM
“at least the hoaxer phones ya back! unlike Kc customer services! he he”
by jim, hull
Thursday, August 27 2009, 6:12PM
“only village idiots fall for this type of con”
by MICK, bransholme
Thursday, August 27 2009, 5:57PM
“not £5 but £25 well guess i had it coming. After all they sent me a bill to and email account ive never used. I wanted a paper bill but guess its just too costly for the enviroment maby KC will plant some trees with my 25 quid. I want the hoaxer to phone me, ive got alot to complain about hehe”
by Debbie, Hull
Thursday, August 27 2009, 3:47PM
“Dickheads.......”
by Tim, Beverley
Thursday, August 27 2009, 3:39PM
“Does the hoaxer fine them £5 if they refuse to pay up straight away?”