Karoo apologises for Internet disruption

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Friday, January 02, 2009
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This is HullandEastRiding

A Hull-based Internet provider has apologised after services to customers were disrupted for up to an hour last night.

Services by the Hull-based Kcom's group Karoo division were hit at around 11pm.

A Karoo spokesperson said: "We would like to apologise to customers who experienced difficulties accessing Karoo services for a short period last night.

"This was due to essential maintenance that was carried out for approximately 60 minutes.

"We are committed to a programme of improvements to our Internet infrastructure to ensure that our service is reliable and efficient.

"Customers can check the status of our service by visiting www.karoo.co.uk"

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48 Comments

  • Profile image for This is HullandEastRiding

    by Ernesto, Hull

    Sunday, January 04 2009, 6:48PM

    “Ron, you say "old fashioned values" with an inferred pride.

    There is nothing to take pride from in being old fashioned and stubborn. It means you havent moved on with the world and you have an outdated view on things.”

  • Profile image for This is HullandEastRiding

    by A Smith, Hessle

    Sunday, January 04 2009, 6:04PM

    “It's not a matter of whether BT is better than KC or KC is better than Virgin, it's a matter of choice. I for one know I could be paying a lot less for my line rental and broadband. Which? Magazine have classed Karoo Broadband as a "Don't Buy"”

  • Profile image for This is HullandEastRiding

    by Bored-Band, Hull

    Sunday, January 04 2009, 12:54PM

    “Karoo is not good value. I am not against KC in anyway but Phone and Broadband for a comparative package is £300 a year cheaper on a Non-KC line.”

  • Profile image for This is HullandEastRiding

    by ron, cottingham

    Saturday, January 03 2009, 6:28PM

    “dear rir,madam,having used kc for all of my computing days.i have nothing to compare with.what i can say is that when i was rearanging my house a kc engineer came to my house to sort out various cables.the engineer was very efficient and did a very good job.he was also a local person doing a job so we had a chat,he was married with children. i pay around £18 a month for 24/7 broadband mostly without disruption. people who on this website who complain about poor service or lack of other internet providers should take a step back and realise that we of hull enjoy being a part of kc.one of the reasons is because we remember when hull had the least expensive telephone exchange in the uk.long may kc provide my broadband and my telephone. no i am not a kc employee.i am just a person with old fashioned values”

  • Profile image for This is HullandEastRiding

    by CHRIS, East Yorkshire

    Saturday, January 03 2009, 5:08PM

    “chris, east yorkshire (for readers information, not the same person)

    The word is corporation not 'corperating'.

    As a polite request, can contributors to this site use a dictionary. For the really ignorant or just dim people, the
    dictionary is a reference text that lists words and the meaning thereof.

    I understanding that most people in Hull (apologies to the exceptions) have no idea as to the existence of this publication.”

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