Revealed: Hull's best and worst mobile phone networks
THE best and worst mobile phone operators for the Hull area have been revealed in a new report.
Independent testing company RootMetrics, which measures mobile performance, has named Three as the top network in the city, while Vodafone fell to the bottom of the table.
And despite paying exactly the same amount for their bills, residents in Swanland get a poor service overall.
RootMetrics CEO and president Bill Moore said: "While the results were close in a number of categories, when it comes to offering consistently fast mobile internet, Three was the clear winner.
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"It is faster in the area's villages and on commuter routes and also has the best success rate when it comes to getting on the network in and around Hull. However, O2 was the fastest in the city itself."
Coming second in the table was O2, followed by T-Mobile, Orange and then Vodafone.
A spokeswoman for Vodafone said the company is still committed to providing customers with the best network for mobile internet.
She said: "We spend in excess of £1.5m on our network every day – more than ever before.
"Vodafone UK's 3G data network currently covers 85 per cent of the population.
"In June, Vodafone UK and Telefonica UK (O2) announ- ced plans to strengthen their mast sharing partnership and pledged to deliver indoor 3G coverage to 98 per cent of the UK population by 2015."
About 678 miles were driven and 28,000 tests completed to find out the best and worst networks for the Hull report.
Three excelled in the mobile internet category – offering consistently fast connection speeds, even in the villages surrounding the city centre, where other phone companies struggled.
For call performance, which looked at dropped and blocked calls (the inability to place an outgoing call), Three was on a par with O2, Vodafone and T-Mobile and slightly ahead of Orange.
With internet use soaring among mobile phone-users, having a fast, reliable data connection is arguably the most important factor for many customers.
RootMetrics says its report will help Hull residents make informed decisions about their phone provider and service.
Mr Moore said: "By testing networks using smart phones bought in the operators' stores just like everyone else, and in the same ways people actually use their phones, RootMetrics builds an incredibly accurate picture of actual customer experience.
"We believe this makes our RootScore awards vitally important for both mobile phones-users and companies alike."
For more information, visit www.rootmetrics.com to download the full report.