Who to call if you need help

A number of services are available to help anyone still out of their homes after the flooding one year ago today.

Both councils in East Yorkshire can be contacted for help and advice.

Hull City Council can be reached on (01482) 300300 and East Riding Council on (01482) 393939.

If you have any issues with insurers, call the Financial Ombudsman Service’s consumer helpline on 0845 0801800 or 020 79640500 from 9am to 5pm, Monday to Friday.

Alternatively, e-mail complaint.info@financial-ombudsman.org.uk or visit www.financial-ombudsman.org.uk

The Citizens’ Advice Bureau can also offer help. Call the Hull office on (01482) 224608 or visit www.hullcab.org

Are you still being forced to live in a caravan or temporary accommodation? If so, the Mail may be able to help you. Call the news desk on (01482) 315194 or email news@mailnewsmedia.co.uk. Alternatively, call reporters Joanna Hunter on (01482) 315178 or email j.hunter@mailnewsmedia.co.uk or Katy Wood on (01482) 315251 or k.wood@mailnewsmedia.co.uk